In order to successfully complete a withdrawal from your White Lotus account you will be required to complete the account verification procedure. This procedure is required for all accounts and forms part of our standard security measures.

In order to complete the verification procedure you will be required to provide us with a valid form of identification such as an Identity Document or valid Passport.

If you have used any credit cards or debit cards in your White Lotus Casino account you will then be required to complete a credit card verification form for each card used. This form must be completed and signed by hand and can be located here.

Along with this form you will be required to provide a copy of the front and back of the credit/debit card concerned with the image being clear enough to verify the name and signature on the card. Please be sure to block out your CVV code on the back of the card. The CVV code is the three digit code as printed on the back of your card. This is done for security reasons.

This is a once off procedure. However should you register and use any new credit/debit cards on our system you may be required to complete this procedure for the new cards.

You can send the required documentation via email to

Withdrawals are processed within two working days excluding weekends and public holidays and you will be notified via email on the status of your withdrawal.

Withdrawals which are not related to a Jackpot Winnings are processed at a rate of ZAR 100,000.00 per week. Withdrawals related to Jackpots are processed at a rate of ZAR 10,000.00 per week.


Withdrawal Methods Available:

  • Skrill Withdrawal
  • This is a very quick and easy withdrawal method with payments reflecting almost immediately once processed. In order to request a withdrawal to your Skrill account it will be required that you have used this method to place at least one deposit to your White Lotus Casino account. You can create your Skrill account from here

  • Bank Wire Withdrawal
  • You can request your cash out directly to your banking account. Payments to banking accounts can take up to 72 working hours to reflect on your statement once they have been processed by our accounts department (depending on regular bank to bank delays). Payments to International banking accounts can incur extra fees related to SWIFT payments and may take longer to reflect.

    For any queries you may have regarding Bank Wire/SWIFT payments please email

  • EcoPayz Withdrawal
  • This reliable and secure e-wallet is a great way to both send and receive payments. Cash outs paid via this method clear in the receivers account almost instantly. In order to use this method for your cash out you will be required to have placed at least one deposit using this method to your White Lotus Casino account. To get your Ecopayz account you can sign up from here

  • Neteller
  • Neteller can be used to both deposit and withdraw funds from White Lotus Casino. This secure and convenient method will require that you have an account with Neteller. You can create an account from here In order to use this method for your withdrawal you will be required to have placed at least one deposit using this method to your White Lotus Casino account.

    Should you require any further information please do not hesitate to contact our support staff 24/7 via either the Live Chat feature or via email